How can I pay?
You pay the monthly subscription by credit card. You can pay for the annual pass by credit card or TWINT. Payments are processed by Stripe; Vorbau never sees or stores card details.
How do I cancel the monthly subscription?
At any time, effective at the end of the current period, under Account, Payments and receipts. Your plan stays active until the end of the paid period.
Does the annual pass renew automatically?
No. The annual pass is valid for 12 months and then ends on its own, without you having to cancel. You can renew it yourself at any time.
Can I change my plan?
With a monthly subscription, you can change your plan under Account, Payments and receipts. While an annual pass is running, you can change plans once it expires; to switch immediately, email info@vorbau.ch.
Is VAT added?
No. Prices are final prices in CHF; the operator is not registered for VAT.
Will I get an invoice?
You’ll find receipts under Account, Payments and receipts. Business also includes a PDF invoice for your accounts.